Attachment Policy

The document types shown below may be added as attachments to a Toad Mail. All other file types will be rejected by our system. The maximum file size for an attachment is 2MB. We have these policies in place to ensure that our system runs quickly and that we protect our system and Toad Mail recipoients from malicious files.



Text File


MS Word


MS Excel


PNG Image


JPG Image


GIF Image

Text File (.txt)

  • A plain text file containing unformatted text. It doesn't support any formatting, images, or other media.
  • Commonly used for storing code, configuration files, or simple notes.

Word Document (.docx)

  • A proprietary file format created by Microsoft Word.
  • Supports rich text formatting, images, tables, and other elements.
  • Widely used for creating professional documents, reports, and letters.

Excel File (.xlsx)

  • A spreadsheet file format used by Microsoft Excel.
  • Organizes data into rows and columns, allowing for calculations, charts, and graphs.
  • Ideal for managing financial data, inventory, or project tracking.

JPEG Image (.jpg)

  • A common image format that uses lossy compression.
  • Suitable for photographs and graphics with many colors.
  • Doesn't support transparency or animation.

PNG Image (.png)

  • A lossless image format with support for transparency (alpha channel). - Great for web graphics, logos, and images with sharp edges.
  • Larger file size compared to JPEG.

GIF Image (.gif)

  • An animated image format that supports multiple frames. - Limited color palette (256 colors) and lower quality than JPEG or PNG.
  • Often used for simple animations, memes, and icons.